Billing Descriptor
All charges appear as Blue Wave Apps on your statement
Billing & Support
Last updated: December 1, 2024
Billing & Support
How Billing Works
All Bluewave Apps purchases and subscriptions are processed through the Apple App Store. On your bank or credit card statement, charges will appear as Bluewave Apps.
Finding Your Charges
To view your purchase history:
- Open the Settings app on your iPhone
- Tap your name at the top
- Tap Subscriptions
- Find the Bluewave app subscription
Managing Subscriptions
To cancel or modify a subscription:
- Go to Settings > [Your Name] > Subscriptions
- Select the subscription
- Choose Cancel Subscription or modify your plan
Refund Policy
Refunds are handled according to Apple's App Store policies. To request a refund:
- Visit reportaproblem.apple.com
- Sign in with your Apple ID
- Find the purchase and request a refund
For complex billing issues, contact us at support@bluewaveapps.com and we'll help you navigate the process.
Support Response Time
We aim to respond to all support requests within 24-48 hours during business days.
Contact
Email: support@bluewaveapps.com
We respond fast. Clear answers. No runaround.