Billing Descriptor

All charges appear as Blue Wave Apps on your statement

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We respond within 24-48 hours

bluewaveappsllc@gmail.com

Billing & Support

Last updated: December 1, 2024

Billing & Support

How Billing Works

All Bluewave Apps purchases and subscriptions are processed through the Apple App Store. On your bank or credit card statement, charges will appear as Bluewave Apps.

Finding Your Charges

To view your purchase history:

  1. Open the Settings app on your iPhone
  2. Tap your name at the top
  3. Tap Subscriptions
  4. Find the Bluewave app subscription

Managing Subscriptions

To cancel or modify a subscription:

  1. Go to Settings > [Your Name] > Subscriptions
  2. Select the subscription
  3. Choose Cancel Subscription or modify your plan

Refund Policy

Refunds are handled according to Apple's App Store policies. To request a refund:

  1. Visit reportaproblem.apple.com
  2. Sign in with your Apple ID
  3. Find the purchase and request a refund

For complex billing issues, contact us at support@bluewaveapps.com and we'll help you navigate the process.

Support Response Time

We aim to respond to all support requests within 24-48 hours during business days.

Contact

Email: support@bluewaveapps.com

We respond fast. Clear answers. No runaround.